All SweepStars undergo a rigorous screening procedure. They are required to have a minimum of 2 years cleaning experience or a professional qualification. In addition to this, SweepStars must have a clean criminal record and recent positive references. If applicants meet the preliminary criteria, we test their cleaning knowledge and professional skills.
Once on the platform, we kindly request that our clients rate their SweepStars. Feedback assists us in maintaining our high standards as well as obtaining a good objective understanding of a SweepStar's long-term performance. If performance becomes inconsistent, this feedback will be shared with our area managers as well as our worker performance manager to ensure that it is discussed with your SweepStar. It is important to us that our SweepStars offer a high level of service and we will ensure that we support your SweepStar in understanding this.