If you had credits in your account, they were automatically applied to your next booking. So, if you had credits, and then you had a booking, they were applied to that cost.
Haven't had any bookings? Something might have gone awry. Please submit a query to our support team so that they may assist in getting this all sorted for you.
To check your SweepCred balance
Visit: Account --> SweepCred, you'll be able to view your balance under 'Current Balance'.
To top-up your SweepCred
Visit: Account --> SweepCred, and work your way through the step-by-step process to purchase SweepCred.
The Important Stuff
These credits are not transferable or assignable: it is only eligible for redemption via the original email address that they were credited to and may only be redeemed against orders for The Company. These credits do not accrue interest and are not refundable for cash once purchased.