Regarding security, all SweepStars are fully vetted, including background and criminal checks, reference checks, and ratings and feedback following each booking. The vast majority of our clients book a cleaning for while they are away at work, and either open up for their SweepStar in the morning or leave a key in a hiding place, or with a neighbour or complex security. Then, when the cleaning is done, the key is left back in the hiding place or with the relevant person.
We don't advise giving your SweepStar her own key, as travelling on public transport, unfortunately, means higher susceptibility to muggings and theft, which could put your keys in the wrong hands. Also, if your SweepStar is unavailable for any reason and we send a replacement, it's important that the new SweepStar is able to get in to clean.
SweepSouth cannot be held liable where proper entry and exit instructions (including key info) has not been properly given to your SweepStar.
Please note that SweepSouth will not be liable for any fees attached to keys or locksmiths.