We'll automatically credit your account if a booking is cancelled that's already been billed. If you would prefer a refund, please submit a query to our support team.
Unfortunately we are unable to refund any purchased SweepCred.
The Important Stuff
These credits are not transferable or assignable: it is only eligible for redemption via the original email address that they were credited to and may only be redeemed against orders for The Company. These credits do not accrue interest and are not refundable for cash once purchased.