We share all positive feedback (4 and 5-star ratings) with our SweepStars via their app, this will, however, be shared anonymously. SweepStars will not have access to 1, 2, or 3-star ratings via their app. However, all negative feedback is reviewed by our support team and our area managers and will remain anonymous unless otherwise indicated. Our area managers will reach out to SweepStars to discuss negative feedback to try to assist and guide them in improving their service offering.
SweepStars will be able to see their average rating across all bookings.