On completion of a clean, we'll send you an email and encourage you to rate your SweepStar and provide us with feedback. Alternatively, you can add a rating on our website or via the app.
Visit your Account --> Bookings --> Completed bookings
- Click on the booking you'd like to add a rating to
- Scroll down to 'SweepStar Profile'
- Here you will see 'Your Rating', click on the stars and you'll be directed through to adding your rating
On your app you'll be able to view all completed bookings and add a rating.
- Click on the menu icon (the 3 parallel lines)
- Select 'Bookings'
- Under 'History' you will be able to see your past bookings
- Tap on the booking that you would like to add a rating for
- Here you'll see 'Your SweepStar' and then 'Your rating' - you can click on 'Your rating'
- And then you'll be able to select the number of stars and add your feedback before submitting