Step 1: Your place
Start by adding in the unit number and complex name. Please pop in your street address, this address will then display on the map, here you will be able to move the marker to the exact location. Carefully double check your address against the map and confirm - this ensures we send our SweepStar through to the correct address. If you've previously added your address you will be able to select this from 'saved locations'. Then, tell us a bit more about your place - the number of bedrooms and bathrooms as well as selecting any additional tasks you would like completed. (All common areas are included, e.g. kitchen, lounge, dining area, etc.).
Our system will provide you with an estimate on the number of hours this will take - please note that this is an average and could take more or less time depending on your home and exact needs. You are able to adjust this time to accommodate your needs. From here you can select whether you would like our SweepStar to supply cleaning products or if you will supply these.
In the top-right corner we'll also provide you with a summary of the estimated cost. Your hourly rate is calculated based on your location and day of the week.
Add in your email address and select 'Next'.
Step 2: Date & Time
Work your way through the page to select frequency (how often), a day and time that suits you. If you've used SweepSouth before, a list of your previous (currently active) SweepStars will also be available to select from and will show their availability for the day you've selected.
Once you're happy with the date and time, click on 'Next'.
Step 3: Review
Here we'll provide you with a summary of the booking - please take your time to double check all of the details. We'll start by reiterating your selected booking date and time. You'll then be able to see the selected SweepStar's profile (clicking on 'view more' to learn more about her or to change the selected SweepStar).
We'll then display your provided address as well as the work that needs to be completed, followed by your email address. Please very carefully check that all the information on this page is correct and intended. Click on 'Next'.
Step 4: Confirm
If it's your first time booking, start by adding in your full name and contact number. The next step is to select your preferred method of payment - card, EFT or SnapScan. We'll then guide you through completing payment. If you've previously booked with us, your card details will be present.
If you are satisfied that all is correct, please select 'Book Appointment'."
Should you have any questions please submit a query to our support team.