The service fee is a charge that will be allocated to all once-off bookings. This fee helps us run our platform and offer services like phone and after-hours email support. Recurring booking options (Every Week, Every 2 Weeks, Every 3 Weeks or Every 4 Weeks) don't incur a service fee.
The service fee is applied during the booking process for one-time bookings and is indicated in the confirmation email sent once you've completed scheduling the appointment.