We want to provide you with a clear explanation of how our deposit process works for recurring bookings, as well as our cancellation policy. Please take a moment to review the following information:
When creating a recurring set of bookings you’ll be charged an initial, once-off deposit in order to secure your booking. This amount will then be discounted from the next booking.
In the event that you choose to cancel your recurring set after your first booking is completed, please note that you will forfeit the deposit.
Our aim is to ensure that clients who create recurring bookings are committed to their appointments and that SweepStars' schedules are respected. By deducting a deposit, we encourage a greater level of reliability and minimize last-minute cancellations or changes.
If you have any further questions or concerns regarding the deposit process or our cancellation policy, please feel free to contact our customer support team support@sweepsouth.com