We're thrilled to announce the launch of Express Bookings, Quick and Convenient Task-Based Assistance.
Express bookings are designed for customers who need a helping hand with short, task-based home chores, such as washing dishes, doing laundry, or mopping floors. It's all about making your to-do list a little lighter and easier to manage!
How It Works:
- Currently, Express bookings are exclusively available on our website and cannot be booked through the mobile app... YET
- These bookings are perfect for one-time assistance and aren't applicable for recurring bookings. It's all about that instant gratification!
- Now, you have the flexibility to select a duration ranging from 1 to 3 hours, in 30-minute increments.
- Exciting news! We offer a flat rate of R199 on weekdays and R229 on weekends. The cherry on top? The service fee is already included! (Just remember, the insurance add-on is separate.)
What You Need to Know:
Focus on Task-Based Assistance: Express bookings are primarily centered around task-based assistance and do not include services for bedrooms, bathrooms and general areas.
Task-Specific Service: Your SweepStar will prioritize and focus on the tasks you've selected and communicated during the booking process.
Task Prioritization for Three or More Tasks: Customers who choose three or more tasks will have the option to prioritize the tasks within the selected hours.
Hours and Tasks Are Independent: The choice of hours is separate from the selection of tasks. Adding or removing tasks won't impact the chosen hours.
Other" Task Option: We've introduced an "Other" task option, allowing customers to include any additional tasks they need assistance with that may not be listed on the screen. We're eager to better understand the tasks that matter to our customers during quick and convenient bookings and identify any emerging trends.
We're excited to offer this new booking option and hope it brings you added convenience and flexibility. If you have any questions or feedback, please don't hesitate to reach out to our support team. We're here to assist you!
Happy Express Booking!