The service fee is a small charge that we apply to once-off bookings. Now, don't worry, this fee is an essential part of keeping our platform running smoothly. It enables us to provide you with awesome services, including phone support and after-hours email assistance.

Now, here's the good news - if you opt for recurring booking options, such as 'Every Week,' 'Every 2 Weeks,' 'Every 3 Weeks,' or 'Every 4 Weeks,' you won't have to worry about the service fee. It's just our way of saying thanks for your ongoing support.

During the booking process, you'll see the service fee mentioned for one-time bookings. We like to keep things transparent, so you'll find it clearly indicated in the confirmation email once you've successfully scheduled your appointment.