Subscription bookings let you keep working with a SweepStar you trust — at your own agreed price — while SweepSouth continues to manage the platform, payments, and support.

It’s the safest way to move beyond standard bookings without going fully off-platform.

How subscription bookings work

With a subscription booking, you:

• Set your own daily or hourly rate with your SweepStar

• Your SweepStar keeps 100% of the agreed rate

• Bookings stay visible and manageable in the SweepSouth app

• Payments and payouts to your Sweepstar are handled digitally by Sweepsouth

• Your SweepStar is reserved for your agreed days

You pay:

• R99 per month to Sweepsouth (for managing the arrangement), and

• The agreed rate to your SweepStar for the days worked

What this means in practice

💰 Price & payment

You agree on the rate directly with your SweepStar
SweepSouth ensures the rate meets our fair pay minimums
We don’t take a cut from the SweepStar’s earnings
Your SweepStar is paid weekly through the app

📅 Schedule & flexibility

• Subscription bookings run on fixed days each week
• You can remove days from your schedule at any time
• To add more days, please contact Support
• You can still cancel individual bookings when needed

🤒 Leave & replacements

If your SweepStar is sick or needs to take leave, we’ll arrange a replacement, unless stated otherwise

🔧 What you can still manage

• Edit individual bookings (start time, hours, tasks)
• Cancel bookings that are no longer needed (like if you are away from home)
• View and manage everything in the app

Important things to know

Please note the following before choosing subscription bookings:

• Subscription bookings are not covered by the SweepSouth Satisfaction Guarantee
• Communication and day-to-day working arrangements are managed directly between you and your SweepStar
• Re-booking your SweepStar outside your subscription will be at standard platform rates, not your agreed subscription rate

When is a subscription a good fit?

Subscription bookings work best if:

• You’ve found a SweepStar you trust and want to keep long-term
• You want control over the rate you pay
• You prefer a stable, predictable routine
• You want platform support without managing everything yourself

Costs & responsibilities (simple summary)

Monthly fee:
• R99 per month to SweepSouth (payable on card only)

SweepStar status:
• Your SweepStar remains an independent contractor, not your employee
• You are not responsible for UIF, COIDA, paid leave, sick leave, or other employer obligations

SweepSouth continues to manage:
• Payments and payouts
• Platform support
• Dispute and issue handling

If things change

If your SweepStar leaves

If your SweepStar ends the arrangement:
• Let us know as soon as possible
• We’ll guide you on next steps and available options
• While we can’t guarantee a specific person forever, you won’t be left without support

If your needs change

• If you need fewer days, Support can update your schedule
• If you no longer need help, you can cancel your subscription — no long-term lock-in
• We ask for reasonable notice so changes can be managed fairly

Public holidays

• Public holidays are treated as normal working days unless you agree otherwise
• Many customers choose to give the day off
• You can cancel individual bookings in the app if needed

Optional: Booking Cover

Booking Cover is available as an optional add-on at R13 per booking.