Quick Steps to Cancel Your Recurring Set!

1. Open your app to manage your bookings, past and upcoming.
2. Click on the menu (those three horizontal lines) and choose 'Bookings' to explore what's ahead.
3. Tap on the specific booking set you'd like to cancel.
4. Scroll down and select 'More Options'.
5. To cancel your entire recurring set, simply tap 'Cancel Repeat Appointment'.
6. For individual one-time bookings or specific appointments within your recurring set, use 'Cancel Appointment'.
7. Choose a reason for the cancellation and even consider contributing to your SweepStar (optional).
8. Lastly, tap 'Submit' to confirm your cancellation.

You're in charge of your bookings! You can cancel your upcoming booking without any charges until 12:00 on the day before your scheduled service. We're always ready to lend a hand! If your SweepStar hasn't confirmed the booking by 3 p.m., our system smoothly assigns a new SweepStar to cover the service. You'll receive an email about this change, and you'll still have the option to cancel without any fees until midnight.