Let's explore the ins and outs of our refund process - the 'whens' and 'hows' made easy with guidelines for stress-free requests!  

Situations Approved for Refunds:

• Booking made via EFT or SnapScan Cancellation
• SweepStar No-Show Mishaps
• Adjustment in Booking Hours

Non-Refundable Scenarios:

• Poor Service Delivery
• Promo Code Treats
• Gift Vouchers or SweepCred

Feeling a bit unsure? No need to worry! Our support team is here for you ready to assist with any uncertainties or alternative solutions. They'll work diligently to swiftly resolve your query, and if a refund is in order, it will be requested without any delay!