Why I should rate your Clients

After you have completed a booking, you are able to rate your booking experience and provide written feedback. If you had a good experience you can rate the client a high score out of 5 but if you had a bad experience you can give the client a low rating and make sure that you provide us with written feedback so that we can understand what exactly happened and take the necessary actions.

What the ratings mean

5 = I had a great experience and would like to go back.

4 = I had a good experience and would like to go back.

3 = I had an okay experience.

2 = I had a bad experience.

1 = I had a terrible experience and I don’t want to go back to this client’s house.

Remember: As a SweepStar, your voice counts! Always rate your client and provide us with written feedback so that we can have clarity on our side as to what happened at this booking.