Hello SweepStars,

We've collected important questions to make sure we address all your concerns on the Accept and Decline feature. Your satisfaction is our top priority!

Will I Start with 0 Declines When the Changes Are Implemented?

No, you won't! Everyone will begin with 2 declines. This provides a fair and balanced start, allowing you to confidently accept bookings, manage your schedule, and earn money. 😄

Why is the freedom to decline limited?

We understand your concerns about these changes affecting the endless declines. Our goal is to offer you flexibility while upholding the high quality our clients expect. Unfortunately, there has been some misuse of the decline feature, leading to client dissatisfaction.  We believe these changes strike a balance between the freedom you enjoy and client satisfaction.

I forgot how confirmations work.

We've got you covered! Confirmations are straightforward. To secure your booking, simply confirm it by 3 PM the day before. If you forget to confirm, you risk losing the booking and will receive an incident.

No, they don't! You can accept a booking on Monday and Tuesday, decline on Wednesday, accept again on Thursday and Friday, and you'll earn your decline. It's all about flexibility! 😊

Why do I have to wait until I complete my bookings first before I can start earning decline points, It might take a while:

Great question! You don't have to wait until your booking is completed. We've considered this, and we want you to start earning declines as soon as possible. You'll start earning declines for each booking you accept. After you accept your 4th or 5 bookings you will have a decline card ready to use.

Will I earn declines the same way on a recurring booking as I earn on a one-time booking?