Get ready for peace of mind with the SweepSouth Satisfaction Guarantee – your ticket to the highest level of cleaning service excitement!
If, by any chance, you're not over the moon with the quality of the cleaning (maybe some tasks weren't completed at all or didn't quite meet your expectations), fear not! Upon reviewing your feedback, we'll shower you with SweepCred to use for a future booking. The hours granted will be based on tasks completed poorly or not completed at all, all decided with your satisfaction in mind.
Yet, remember that the Satisfaction Guarantee may not be activated under specific circumstances:
- Modifying the estimated booking hours
- If your booking estimate is over 10 hours
- Services such as pre/post-occupation, new or rental home, and deep cleaning - An empty house might not necessarily reduce cleaning time
- Bookings marked as 'self-manage'
Have any questions or just want to chat about the excitement of a clean home? Hit us up by submitting a query to our fantastic support team. We're here to make sure your experience with us is nothing short of spectacular!