What is Mom’s Helper?

Mom’s Helper is a service that supports a busy parent who is at home with the kids and juggling more than they can do on their own. A Mom’s Helper Sweepstar, you will go to a home to assist parents with the children and with chores around the house. This is not a full nanny service, so a parent or representative should be at home during the booking.

When would you need a Mom’s Helper?

There are many reasons why you might need a Mom’s Helper, but these are a few of our favourites:

👶 Your usual nanny is unwell today, and you need someone to watch your kids while you work from home.

👶 You're a full-time mom who could use some extra hands today for a bit of support.

👶 You have some extra household tasks, like organizing your kids' bedroom, that you just can't get to right now.

👶 You're on vacation in a different city and want a little extra help so you can unwind by the pool.

What’s Included?

Mom’s Helper is an hourly service. You simply book the number of hours you need, and our helper will assist with any tasks you choose during that time. While we recommend the following tasks for your booking, there are many other ways a Mom’s Helper can be of service.

Childcare

👧 Supervising Children: Watching children while they play, ensuring safety, and engaging in age-appropriate activities.

👶 Newborn Support: Caring for babies such as washing bottles, bottle feeding the baby, changing nappies

🍎 Preparing Snacks/Meals: Preparing or assisting with feeding children nutritious meals and snacks.

🎨 Playtime & Entertainment: Engaging children in fun activities, games, outdoor play, or educational tasks.

Household Tasks

🧸 Organising: Assisting with organizing toys, clothes, or other household items.

👚 Kids Laundry: Washing children's clothes and belongings.

🧽 Light Cleaning: Washing dishes, sweeping, dusting, and general tidying up.

Who are the Mom’s Helpers?

Our Mom’s Helpers bring at least 1 year of nanny experience, with most having over 5 years of experience. All have been thoroughly reference-checked by Sweepsouth. They are also some of our highest-rated and most reliable workers, because we know how crucial it is to trust those who care for your children.

How Do I Book a Mom’s Helper?

Booking is simple! Just follow these steps:
1️⃣ Select Mom’s Helper when making your booking.
2️⃣ Enter your details, including how many children you need help with and their ages.
3️⃣ Select the number of hours you need assistance.
4️⃣ Select a worker from the available options.
5️⃣ Review the pricing overview and make payment to confirm your booking.

Safety Tips

If your child has any allergies, please let your Mom's Helper know. This ensures they won’t be given anything they’re allergic to and that no allergenic foods are eaten nearby, since Sweepstars often bring their own lunch.

FAQs

Q: Is this a nanny / babysitting service?

No, this is a supervised child care / helper service. Parents must remain at home for the duration of the time that the SweepStar is with the baby or child. 

Q: Is the SweepStar experienced with children?

Yes, SweepStars in this service have at least 1 year of nanny experience and have been reference-checked by us.

Q: Does the SweepStar have First Aid training?

Some may have, but this is not a requirement to be part of this service. Workers' profiles will show if they have CPR training.

Q: How many children can be supervised at one time?

You can have up to 3 children in a booking.

Q: My regular nanny has called in sick, can I make a booking in the morning for the same day?

Yes! From the time of booking, your SweepStar will usually be able to arrive in around 2 hours. 

Need help or have more questions? Contact our support team—we’re happy to assist! 😊 Simply email support@sweepsouth.com or leave a question in the comments.