Is my SweepStar Insured for theft of money?

Unfortunately, no insurance company covers for theft of cash as there is no way for one to prove that the cash was there in the first place.

Insurers won’t cover you for any of the following:

• Money
• Cheques
• Traveller’s cheques
• Travel tickets
• Postal and money orders
• Bonds
• Promissory notes
• Gift vouchers
• Coins, or
• Stamps

We encourage the following:

• Don’t store large amounts of cash at home. You can’t claim from insurance.
• If you’re a businessman, take out money insurance – or bank it same day.

Please note that we will be unable to proceed with any form of internal processes without a case number validating the incident (this includes deactivation of the SweepStar). It is imperative, from a legal point, that this is provided and we always firmly encourage clients to ensure that this step is followed to allow SweepSouth to take necessary measures. 

Our criminal checks are carried out in accordance with the South African gold standard. We even receive data if they have ever been charged with a crime. We would never permit a worker to be activated on our platform with any criminal history.

SweepSouth utilises the AFISwitch Criminal Illicit Activity Check, the only criminal verification check available to the South African corporate market since the discontinuation of the SAPS Name Clearance Criminal Check in mid 2011.
The AFISwitch Criminal Illicit Activity Check requires a candidate's fingerprints in order to conduct the verification against the Automated Fingerprint Identification System. The fingerprints can be obtained by capturing the ten fingerprints of a potential candidate electronically using a SAGEM MSO300 scanner. The fingerprint package is then submitted online for verification to AFISwitch; the interface between the AFIS database and the public.