SweepSouth uses a unique approach to scheduling which helps maximize the number of hours a SweepStar can complete within a day. Our estimates are designed to ensure that our SweepStars can complete their bookings and have time to get to their next appointment worry-free should they have another one scheduled. Please ensure that you, therefore, don't reduce the estimated time when scheduling a booking.
If you feel your SweepStar needs more time, please feel free to ask her if she is able to stay longer. She'll let you know if she's free and then she'll log this additional time.
If you would like to make an edit to your booking, you can read more here: https://goo.gl/txu9BU
For any urgent, last-minute changes, please submit a query to our support team and they will attempt to best support any necessary changes