We know that none of this works without putting trust, safety, and security at the forefront of every decision we make. All SweepStars using the platform are background-checked by a third party and constantly being rated by other customers.
Criminal checks are carried out in accordance with the South African gold standard. We even receive data if they have ever been charged with a crime. We would never permit a worker to be activated on the platform with any criminal history.
SweepSouth utilises the AFISwitch Criminal Illicit Activity Check, the only criminal verification check available to the South African corporate market since the discontinuation of the SAPS Name Clearance Criminal Check in mid 2011.
The AFISwitch Criminal Illicit Activity Check requires a candidate's fingerprints in order to conduct the verification against the Automated Fingerprint Identification System. The fingerprints can be obtained by capturing the ten fingerprints of a potential candidate electronically using a SAGEM MSO300 scanner. The fingerprint package is then submitted online for verification to AFISwitch; the interface between the AFIS database and the public.
In partnership with SureStart Online Financial Services (FSP no. 47233) and Chubb Insurance South Africa Limited, clients have the option to select booking cover, an add-on product to any booking that they book when connecting with an independent contractor (SweepStar) via the SweepSouth platform. Note that no other cover or insurance is offered or available when you connect with an independent contractor via the platform. This is wholly managed and facilitated by the 3rd party FSP (SureStart) who are in no way linked to SweepSouth. When you choose booking cover, you will receive a separate email ahead of your booking containing further information with regards to your booking cover. To read more information about this Booking Cover product: Booking Cover Information.
Our customer support team is always ready to respond, and we aim to address urgent issues as soon as possible. Should you have any questions please submit a query to our support team.