Sometimes when a charge to your card fails, the result can be 'Authorization Error' which you would need to address directly with your bank. Due to the security surrounding online payments we are not privy to any additional info regarding this which is why you would need to contact your bank directly to understand why they are not authorizing the payment.
If you still do not manage to come right, you are also welcome to purchase SweepCred (SweepSouth credit) using M-Pesa, once you've topped up your account please let our support team know and they will be able to run the outstanding charge against your 'SweepCred wallet'. Visit: https://ke.sweepsouth.com/accounts/profile/sweepcred/ to top-up!
We do not offer a standard EFT facility and will be unable to assist you with completing payment via standard EFT. Note that the company cannot be held liable in an instance where you have chosen to pay via standard EFT and we cannot guarantee that we will pick up on or recognise this payment.