At the end of each booking, you'll be sent an invoice. If you scroll down to the bottom of the invoice, you will be able to see if the invoice is 'paid' or 'unpaid'.
Remember to check your email for your invoices, alternatively, get in touch with our support team (+254 207 640 964 or submit a query) and we can send you your invoice(s) again.
If you added a card to your account when you first signed up and your invoice is reflecting as unpaid, there could be an issue with the card that you've added - we encourage you to pop onto the site or app to double check your details. If necessary, you may need to add a new card.
If you still do not manage to come right, you are also welcome to purchase SweepCred (SweepSouth credit) using M-Pesa, once you've topped up your account please let our support team know and they will be able to run the outstanding charge against your 'SweepCred wallet'. Visit: https://ke.sweepsouth.com/accounts/profile/sweepcred/ to top-up!
We do not offer a standard EFT facility and will be unable to assist you with completing payment via standard EFT. Note that the company cannot be held liable in an instance where you have chosen to pay via standard EFT and we cannot guarantee that we will pick up on or recognise this payment.