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  1. SweepSouth Help
  2. Kenya - FAQs
  3. Billing and Payments - Refunds (Kenya)

Articles in this section

  • How can I get a refund (Kenya)?
  • How do I request a refund for poor service (Kenya)?
  • How do I request a refund of credits (Kenya)?
  • How do I request a refund for a promotional deal (Kenya)?
  • How do I request a SweepCred refund (Kenya)?

How do I request a refund of credits (Kenya)?

We'll automatically credit your account if a booking is cancelled that's already been billed. If you would prefer a refund, please submit a query to our support team.

Please note that we are only able to offer a refund where the SweepCred is greater than Ksh750.

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  • How do I request a refund for a promotional deal (Kenya)?
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