Can I remove Booking Cover from my booking(s)?
Yes you can but please note that, as per our T&Cs under ”SweepSouth is a Platform”, we are not liable for any loss, damage or theft caused by a SweepStar. If you choose to remove the cover, you will need to claim for any loss, damage or theft from your own insurance if applicable.
If you’d like to add or remove booking cover to or from your bookings, simply download the app (if you don’t have it already) and follow these simple steps:
ADD BOOKING COVER
- From the home-screen, click on the necessary booking
- Click on the pencil icon in the top, right-hand corner
- Scroll down, select Booking Cover and click on 'Review'
- Here you will be able to review the changes/edits
- If you are happy, click on 'Save repeat booking' if editing a recurring booking, or 'Save Booking' if editing a one-time booking
REMOVE BOOKING COVER
If you’d prefer to opt-out and remove booking cover from your bookings, simply download the app (if you don’t have it already) and follow these simple steps:
- From the home-screen, click on the necessary booking
- Click on the pencil icon in the top, right-hand corner
- Scroll down, deselect Booking Cover and click on 'Review'
- Here you will be able to review the changes/edits
- If you are happy, click on 'Save repeat booking' if editing a recurring booking, or 'Save Booking' if editing a one-time booking
Need some help? Our support team is ready and waiting to help and will gladly assist you in adding or removing this charge to or from your upcoming booking(s).
For any new bookings you create, you will have the option to either add or remove booking cover, for a nominal cost of R19 per booking for once-off bookings, while recurring users will get even more value from their bookings with this rate discounted, R12 per booking.
To find out more: read more about booking cover.
Limitations
- Edits can be made up until 12pm (midday), the day before the booking, or
- Up until your SweepStar has confirmed the booking the day before
- Booking Cover will not be added to or removed from a booking that has either already started or has already taken place