Sometimes you tap a job and a message comes up:

This job is no longer available This job is no longer available, or it is outside your operating area / services.

Okay

This message has two different meanings. Here is how to know which one it is.

Meaning 1: Another Sweepstar grabbed it first

This is the most common reason.

Earn More is first come, first served. Only one Sweepstar can get each job.

Your screen was loaded a few seconds or minutes ago. In that time, someone else grabbed the job. Your app only finds out when you tap it.

Your app is not broken. This is normal on a busy marketplace.

Example: at 7pm, 60 Sweepstars open Earn More at the same time. There are 20 jobs. Within a few minutes all 20 jobs are gone. Every Sweepstar who taps a little later sees this message.

What to do: pull down on the screen to refresh the list, and look for another job.

Meaning 2: The job is not for you

You will also see this message if the job is:

• outside your operating areas, or
• not one of the services you offer

This usually happens when another Sweepstar sends you a job link on WhatsApp. They can see the job because it is in their area or their service. You cannot, because it is not in yours.

What to do: nothing is wrong. That job is not for you. If you would like to work in that area, you can add it to your profile.

What can I do to get more jobs?

• Be quick after 7pm. That is when most jobs arrive.
• Refresh the screen before you tap a job.
• Keep looking. New jobs come every evening, and urgent jobs come during the day.

When it is not normal

If you see this message on every single job, for a long time, please contact SweepSouth Support and tell us:

• The date and the time it happened
• The name of the service
• A screenshot, if you can take one

This helps us check it quickly.