When you confirm a booking you also confirm the start time. Arriving on time at a booking is so important - please don't let you client down by arriving late!
How can I make sure I arrive on time?
The day before the booking:
- Check the directions from my home to the client's house
- Check which taxis or trains I must take
- Prepare my clothes and pack my lunch.
Looking smart shows I am professional and it makes a good first impression
The day of the booking - when you're ready to leave:
- Open your app and click on "Today's Jobs"
- Let us know that you are feeling healthy and well by clicking on "Submit"
- Click on the job
- Click on "On my way"
Leave home early - arriving early shows you are serious about your work and this is very important for your reliability score
How can I let my client know I am running late?
- Open your app and click on "Today's Jobs"
- Let us know that you are feeling healthy and well by clicking on "Submit"
- Click on the job
- Click on "I'm running late"
- Choose a reason for why you are running late as well as how late you are running
This makes sure that your client knows you are on your way but that you are running late.
What if I arrive late?
- You will get an incident (a red face/doll)
- Your reliability score will go down
Arriving on time is SO important - it is very serious if you arrive late for your jobs.
REMEMBER: On-time arrivals = A high reliability score = MORE jobs!
I need assistance:
Please get in touch with your support team -
- You can call us: 0877110572
- You can send us a WhatsApp: 0873515446