(Indoor) SweepStars are discouraged from making use of ladders when at your property. Should you ask your SweepStar to climb a ladder (to get to hard to reach places, for instance) they have been encouraged to explain to you if they are not comfortable as this could be a safety risk.
Please note that should anything happen, as the client, you will be liable for any costs associated with injury to a SweepStar. Note that if you have opted for Booking Cover, this does not cover for injury.
As per the terms associated with the use of the SweepSouth platform:
You are responsible for providing a safe and secure working environment for the Service Provider, and for obtaining all necessary insurance relevant to your home and persons in your home. You hereby release the Company and the Platform and the Service Providers from any liability for injuries, property loss or other damages arising out of the Services to the fullest extent permitted by the law.