Once you've created a booking and received confirmation of the booking, you will be able to pop onto the app and add any instructions:
- Open your app
- You'll be able to view your next booking under 'Up Next'
- Alternatively, click on the menu (3 horizontal lines in the top left)
- Tap on 'Bookings'
- Upcoming to view all your upcoming bookings
- Tap on the relevant booking
- Click the 3 dots (...) next to the booking and select 'Leave a note'
- You'll be able to leave a short message for your SweepStar.
Indoor: if you've booked an indoor clean please ensure that all requests and notes are in-line with general domestic cleaning.
Outdoor: If you've booked an outdoor clean please ensure that all requests and notes are in-line with general outdoor cleaning and gardening
This information is only seen by your SweepStar and not monitored by the office.
We do not charge anything extra should you elect to add extra tasks. All bookings are charged by the hour so you would only pay for the extra time required to perform the task. SweepStars are also able to perform other general tasks which may be specific to your home, such as sweeping the patio or cleaning the braai area. We kindly ask that you specify any special requirements when your SweepStar arrives at your booking.