We're so sorry to hear that something was damaged at the booking.
SweepSouth provides a platform for connecting clients to service providers, when subscribing to the service one agrees to the T's and C's outlining that SweepSouth cannot be held responsible or liable for the service provided by the SweepStar. By using the Service, you agree to hold the Company free from the responsibility for any liability or damage that might arise out of the transaction involved. The Company checks the backgrounds of service providers via third party background check services; at the time you made a Booking these checks did not reveal any cause for concern. When interacting with service providers you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don't know.
If you carry insurance that would cover you in the event of a claim, such as renter’s insurance, homeowner’s insurance, automobile insurance or an umbrella policy (“Personal Insurance”), we encourage you to contact your insurance company to raise a claim.