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  1. SweepSouth Help
  2. Instructions and Feedback

Instructions and Feedback

Tipping

  • Am I able to tip my SweepStar?
  • What % of the tip do SweepStars receive?
  • I'd like to tip my SweepStar for each booking in my recurring set
  • How can I add a recurring tip?
  • How can I change a recurring tip?
  • How can I remove a recurring tip?

Other

  • Using Ladders
  • What is a SweepStar?
  • What % of the fee do SweepStars earn?
  • What % of the tip do SweepStars receive?
  • How is a SweepStar's schedule managed?
  • What benefits do SweepStars receive?
See all 14 articles

Customer Ratings (Feedback)

  • What happens to a rating that I submit?
  • What are customer ratings?
  • Can SweepStars see my feedback?
  • What happens to customer ratings and feedback?
  • How can I provide feedback?

Problems with my Booking

  • What do I do when I can't contact my SweepStar?
  • What do I do if my SweepStar is late?
  • What do I do if my SweepStar wants to reschedule or cancel?
  • What do I do if more than one SweepStar arrives?
  • What if my SweepStar left something behind?
  • I wasn't matched with my preferred SweepStar?

Problems with my SweepStar

  • What if my SweepStar appears to be lost?
  • What if my SweepStar appears to be lost?
  • What if something is damaged or missing?
  • What if my SweepStar left early?
  • What if my SweepStar acted unprofessionally?
  • What if my SweepStar didn't finish the job?
See all 8 articles
SweepSouth Help