How SweepSouth Works

Specific Cleaning Requirements

• What if I want extra tasks completed?
• What if I only require ironing?
• What if I only require window cleaning?

Fees and Costs

• What is your hourly rate?
• What is the Service Fee?
• Will I be charged a fee for cancelling?
• How do the calculated estimates work?

Other FAQs

• Do I need to provide lunch?
• Can I give my SweepStar keys?
• Are SweepStars trained?
• How do SweepStars get to my home?
• Do I need to fetch or drop-off my SweepStar?

About the Service

• Do SweepStars bring cleaning products?
• Do SweepStars bring cleaning equipment?

Creating a Booking

• How do I schedule a once-off booking - Website?
• How do I schedule a once-off booking - App?
• How do I schedule a recurring booking - Website?
• How do I schedule a recurring booking - App?
• How do I choose the same SweepStar - Website?
• How do I choose the same SweepStar - App?

General FAQ

• Do you have weekend cleanings?
• Can I get an estimate? How do I get a quote?
• Can I book a single or one time cleaning?
• Can I book a same-day cleaning?
• What is SweepSouth?
• Do I need to be home?

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What to Expect

• Can SweepStar move heavy things/furniture?
• What is included in every clean?
• Tell me more about Additional Tasks.
• Tell me more about the task: Laundry & Ironing.
• Tell me more about the task: Inside Fridge.
• Tell me more about the task: Inside Oven.

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Different Types of Cleaning

• Do you offer post-occupation cleans?
• Do you offer pre-occupation cleans?
• Do you offer hospitality cleaning?
• Do you offer spring cleaning?
• Do you offer steam cleaning?
• Do you offer deep cleaning?

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