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SweepSouth Help
Financial Support | Billing, Cards, Vouchers, SweepCred & Referrals
Financial Support | Billing, Cards, Vouchers, SweepCred & Referrals
Preauthorisation | Reserved, Pending | Cancellation & Service Fees
How SweepSouth Billing(Payments) Works
Cancellation Fees Explained
How are fees calculated?
No Booking but still charged
Reserved/Pending Charges Explained
Service Fees Explained
Promotions | Promo Codes
Expired Promo Codes
How do I return an unused deal voucher?
How to apply a Promo Code
I forgot to add my Promo Code
The Promo Code gives an Error
Cancellations & Refunds
Can I request a refund for a Promotional Deal?
Can I request a Refund?
Can I request a SweepCred Refund?
Why was I charged a cancellation fee?
Will I be charged a fee for cancelling?
SweepCred | Wallet
Expired SweepCred
How to check my SweepCred Balance
How to purchase SweepCred
SweepCred Explained
Your Credits is no longer in my Wallet
Approved Payment Methods | Secure Payments
3D Secure Explained
Approved Payment Methods
Card Safety and Security Assurance
How to activate 3D Secure
Adding & Removing Payment Cards
How to ADD a new Payment Card
How to edit/update Payment Card Details
How to REMOVE a Payment Card
Gift Vouchers
How to purchase Gift Vouchers
How to redeem Gift Vouchers
I forgot to add my gift voucher - what should I do?
Failed Booking Payments | Outstanding Balances
How to settle my outstanding payment
Temp hold failed - what to do next?
Invoicing | Account Statements
How to add Company Details to an Invoice
How to view invoices | Unpaid invoices
Referral Program | Invite & Earn
How Invite & Earn works
Once Off & Weekly Billing
Weekly Billing Explained